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LaneCat Emopolyee monitoring software

LaneCat monitoring software can help you make the best use of your network resource, saving your company a great amount of time, money and increasing your returns on the precious investment, through monitoring and controling the network.

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We list the most frequently asked questions below for you to consult when faced with similar questions, if you can not find the answer to your question regarding Lanecat Inside employee monitoring software, please feel free to contact us !

Email: xmcct10@hotmail.com
Common questions
Q: What license size do I need to buy?
A: Lanecat employee monitoring software licensing is based on the number of computers you are going to monitor, You will not be able to monitor more computers than the license size you purchase. For example, if you have 10 computers in your LAN that you want to monitor you should consider buying 12 computers license. We also offer Extra licenses. If you need to monitor a few more computers than your base license allows, you may buy and Extra license for each of them. This license adds to your base license.
We also offer upgrade of license size. For example, you can upgrade from 12 computers to 50 computers license. Contact us for details .
Q: What is Lanecat employee monitoring software used for?
A: It's a complex solution for controlling the working time of your employees, allowing to monitor, analyze and control their activity at the computer.
Q: What happens after I purchase Lanecat employee monitoring software?
A: After you pay you will instantly receive your registration code. Delivery is performed via email.
Q: Is there any hidden fees?
A: There is only one flat fee that you pay once and own the license for the product forever.
Q: Do I get technical support with my purchase?
A: As a registered user you get high priority product life time free technical support via email. Please feel free to contact us with any questions regarding our products.
Q: What if I want to monitor more computers than the license allows?
A: You can choose to buy computer license upgrade, for example, you can upgrade the number of computer monitored from 50 to 100.
Technical questions
Q: How to install LaneCat Inside Version?

①LaneCat Inside Version can be installed and function successfully as long as computers in the LAN can communicate with each other without being affected by the structure of LAN。②After installing the Inside version ,you should copy Client generated by it to the computers intended to be monitored and install Client on it for the Inside version to work properly.　

Specific procedure：
①Choose one computer in LAN to install LaneCat Inside Version，Install the specified database firstly——>then install the Engine——>Install the Console in the end. ②Click “Start-----Program----LaneCat”, then a window named Create Client Setup File will pop up, enter the static IP of the computer on which you install LaneCat, then the Client “LICSetup.exe” will be generated, you can install this executable application on the computer you want to monitor. ③Installing Inside Version finishes!　
Q: Is it necessary to install LaneCat Inside Version on every monitored computer ?
A: Not necessary, you only need to install Client generated by Inside Version on the monitored computer.
Q: Why I can not view the monitored computer after installing LaneCat Inside Version?
A: ①Perhaps Client was not generated after installing, or you forget to install the Client on the monitored computer. ②Perhaps the firewall embedded in OS was not switched off. In this case ,just to switch off the firewall. ③Computers in LAN can not communicate with each other properly, troubleshoot you LAN to see is something wrong has happened.
Q: Why Engine appears to be yellow after starting the Inside Version ?
A: ①Perhaps Inside Version was blocked by anit-virus software or firewall, in this case, just to configure the anti-software or firewall to permit Inside Version to run. ②Perhaps you forget to start “LaneCat InSide Server Service”, just start it to solve this problem. ③You forget to start WorkStation , just start it.
Q: Why LaneCat Inside Version can not monitor any computers in LAN ?
A: ①Perhaps Inside Version was blocked by firewall , switch it off. ②Perhaps IP of the computer on which you install Inside Version was changed, you just need to change IP back to its former value and restart the Engine.
Q: Why the content of IM chat can not be monitored?

A: ①Perhaps you forget to select the monitored item, you need to select it to view the records. ②Client was not installed on the computer intended to be monitored, you need to install Client to monitor the computer. ③Perhaps some function of LaneCat Inside Version was disabled by your anti-virus software.

 

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